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Learning by simulation, VSTEP doet het

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Learning by simulation, VSTEP does it

VSTEP specializes in developing simulators for education in the maritime sector. A complicated product, how do you best present this on your website? JKC took up the challenge together with VSTEP. Find out more about the positioning and other components in the development process.

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VSTEP specializes in developing simulators for education in the maritime sector. A complicated product, how do you best present this on your website? JKC took up the challenge together with VSTEP. Find out more about the positioning and other components in the development process.

A professional flight simulator for ships

"VSTEP has been around for more than twenty years. We produce software and hardware for education at maritime organizations," says Brand Manager Tania Bozheva. Think of it as a kind of professional flight simulator, but for ships, adds Marketing Team Lead Walid Assal. "The maritime sector is incredibly large, with training and enlistment as a key component. VSTEP provides the option to learn through simulations." 

The website is one of the first points of contact for customers, Tania explains. "That's why it's important to get that look right. We were looking for a party that could help us with that." After a recommendation, the company came to JKC. "We contacted Justin and we got a good impression right away." 

Much more complex than a lipstick

The functionality of a website, such as speed, is one of the most important goals, while the visual design must also remain attractive. Tania: "We wanted a party we could rely on for an effective migration, and with JKC that went successfully." Furthermore, the news articles are very important to VSTEP, as they want to position themselves as experts within the market. "The structure has to promote reading time, as this increases your chances of getting a lead." 

VSTEP's products are very visual and complicated. "It's not comparable to selling, say, a lipstick, which is simpler to position and easier to understand," Tania points out. "A simulator is a complex product, with different types and audiences. Together with JKC, we sat down to determine the best positioning and presentation." One example is the display of the simulator, where you can hover over all the elements for the name and explanation. "That's a good way to show what we do without making it too complex but grabbing the attention." 

Smooth and good cooperation

Tania says the collaboration started off right away. "Since our product is very visual, Justin visited us regularly throughout the process. You really have to see the simulators to fully understand what they are and what exactly VSTEP does." Furthermore, communication was smooth and efficient. "Even when things went differently than expected, that responsibility was taken and action was taken quickly. That builds trust," Walid adds. "Since the shareholders and management were involved in the process, both we and JKC had to continue to be flexible in the process." 

To the next level

The foundation is in place, now it is time for the next steps. Walid: "The website is up and with it the foundation has been built. Now the focus has to be on findability. SEO is therefore high on the agenda." But also, for example, the optimization of the customer journey VSTEP wants to take a close look at. "We need the expertise of JKC for this. In design and development, but also in the thought process to make the website an even more valuable asset." So if it's up to VSTEP, it won't just stop at developing the website, Walid points out. "So far we are definitely satisfied with the cooperation, but we would like to take it to the next level."  

Image customer

Tania Bozheva

Brand Manager VSTEP

"VSTEP's simulators are a complex product. With JKC's help, we are positioning and presenting the simulators strongly and convincingly."

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